Frequently Asked Questions

Find answers to common questions below.

How long does shipping take? +
🇦🇹 Austria: 2-3 business days 🇩🇪 Germany: 2–3 business days 🇪🇺 Europe: 2–8 business days 🌍 Worldwide: 7–21 business days
Are all items authentic? +
Before any item goes on sale at Silvervintage, our experienced team inspects it carefully. We’re committed to offering only vintage pieces in good, wearable condition. Every item is handpicked—nothing comes from anonymous bulk lots or containers. Because these are genuine vintage garments often up to 30 years old minor signs of wear may occur. We therefore recommend reviewing all photos and the description closely before buying to ensure your new favorite piece meets your expectations. Many of the items you find here are no longer produced and are available only through specialist shops like Silvervintage.
Can I return my item? +
Yes we offer a 14-day return policy for all customers, no questions asked. Start your return via our returns portal or from your account on our website.
One of a kind in your size? +
The pieces you find at Silvervintage come from past decades and are no longer produced that’s what makes each one special. Once an item sells out, it’s very unlikely we’ll get it again, especially in the same size. So don’t wait too long—and don’t miss new drops!

Contact Us

We respond within 24–48 hours.

For returns please use our Return Portal.